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Nova Bus makes strategic move toward total customer satisfaction

Saint-Eustache, Quebec, September 12, 2005—Nova Bus recently merged various company resources into one large client-focused Business Development Department. Under the direction of Jean-Pierre Baracat, the department integrates existing key sectors of Nova Bus, creating a powerful synergy that will help the company achieve its fundamental goal of total customer satisfaction.

To further this well-defined focus, Nova Bus management has strengthened its team with the following appointments: Jean-Marc Landry has been promoted to sales director and retains his existing territories (eastern Canada and northeastern United States), Wayne Feagan is the new regional sales manager for the western Canada and Ontario regions, and Mathieu Nadon has been appointed internal sales representative.

The entire Nova Bus staff is extremely proud of the company’s business development approach, and all employees are looking forward to meeting the challenges ahead while seizing every opportunity to better serve their customers along the way. 

Nova Bus, a division of Prevost Car Inc., is a wholly owned subsidiary of the Volvo Bus Corporation, which provides financial strength, product development capabilities, and quality manufacturing technology to the world’s second largest motor coach and transit bus manufacturing group. Nova Bus is one of the largest manufacturers of city, suburban, and shuttle buses in North America, including the Nova LFS model, a low-floor bus with a complete stainless steel structure. Known for its highly reliable products, Nova Bus is the first North American heavy-duty bus manufacturer in the urban transportation sector to achieve company-wide ISO 9001 and ISO 14001 certifications. The company operates two plants in Quebec, one in Saint-Eustache, the other in Saint-François-du-Lac. These plants celebrated their 25th and 35th anniversaries, respectively, in 2004.

Source:

Nova Bus, a division of Prevost Car Inc.
Nadine Bernard, Business Development
nadine.bernard@volvo.com
450-974-6053

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Nova Bus makes strategic move toward total customer satisfaction

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